KL Chosen as Avanade’s first SE Asian Generative AI Lab

Bhavya Kapoor, Managing Director (SE Asia), Avanade

KUALA LUMPUR, Sept 20: As generative Artificial Intelligence (AI) gains more traction among business organisations, Avanade, a Microsoft solutions provider, has set up its first Generative AI Lab in Kuala Lumpur’s financial district to assist businesses in the region.

The lab is another milestone in the company’s commitment to foster innovation, enable industry transformation and grow local talent in Southeast Asia as organisations accelerate their AI readiness, Avanade said in a statement.

Generative AI is a type of artificial intelligence technology that broadly describes machine learning systems capable of generating text, images, code or other types of content, often in response to a prompt entered by a user.

The lab, which also acts as a centre of excellence, will help organisations to have the opportunity to experiment and co-create generative AI solutions responsibly and build up their capabilities to extract business value from their data.

By demonstrating how the responsible and innovative use of generative AI can enable employees in different functions achieve higher productivity, it also aims to help organisations adopt an AI-first mindset.

Bhavya Kapoor, Southeast Asia Managing Director, Avanade, said with AI reshaping industries and redefining the relationship between people and technology, the lab would be “an ideal sandbox for our clients to reimagine products and services for their customers and what the future of work looks like for their employees”.

K. Raman, Managing Director of Microsoft Malaysia, said the the emergence of generative AI would enable organisations to be more creative, productive, and efficient.

“It functions as a catalyst that drives meaningful innovation. The establishment of Avanade’s Generative AI Lab in Malaysia marks a crucial step in bringing to life the opportunities of this cutting-edge technology locally and across the region, and we are glad to partner with Avanade in advancing the adoption of AI for more people and organisations, in Malaysia and beyond,” he added.

Avanade’s Trendlines research reveals that 85 percent of organisations globally expect AI to increase revenue growth by 2025. Almost nine in 10 respondents also indicated that they would broaden their use and sharing of first-party data with other companies to drive innovation and growth.

By providing immersive workshops and demonstrations, the lab intends to empower clients with tangible experiences that showcase the vast potential of generative AI-driven solutions.

The features from Avanade’s Generative AI Lab include:

  • Chatting with Your Data: Clients can seamlessly engage with their data through interactive conversations. This eliminates the need for intricate dashboards or reporting skills and allowing more functions and employees to effectively use data to drive business outcomes.
  • Real-Time Voice Analytics: Clients will have the chance to gain instant insights from their conversations with AI onsite. Users can see how valuable insights are extracted during moments of truth in customer interactions through conversation transcription, sentiment analysis, and other avenues.
  • Image Generation Demo: Clients can visualise the creative capabilities of generative AI by creating visuals and designs using text inputs.

–WE